Business Writing with Word Essentials & Beyond (1 day Course)

Brief Outline:

This course will take you through the important aspects of how to better create your business documents so that they ‘work’ better for you.

How to better structure documents and improve their effectiveness for your readers are the main aims of this course.Various types of business documents will be considered, such as business letters, reports, proposals, e-mail and many others. You will learn how to identify any short-comings and improvements that can be made to these types of documents, including your own.

The course is workshop-based, so that many different examples are considered and group discussions are carried out to consider any suggestions and improvements. You will have a chance to consider your own documents and have the instructor and others in the group critique your work and make any improvements. Each person will have a computer to work on to carry out hands-on exercises. The computer session of the course will show you many shortcuts that can be used to minimise your time and frustrations.

Also, more effective document elements, such as automatic captions and cross-references that can be used for longer reports and proposals, will be covered. We will also discuss whether these types of elements should be included. The course will definitely help your documents work better with your customers, clients, colleagues, superiors, subordinates and others.

Detailed Outcomes:

By the end of your learning, you will be able to:

I: Important Aspects of Document Writing

• State acceptable writing elements that should be included in various types of documents such as business letters, reports, proposals and others.
• State the latest, industry-accepted standards in language, grammar, typography and document structure.
• Identify deficiencies and improvements that can be made to document structure and grammar.
• Use different language and structure to improve the effectiveness of business documents.
• Plan documents more effectively so that they are structured better and they ‘flow’.

II: Using MS Word Better to Structure Your Documents

• Use Word shortcuts to edit and format documents more efficiently.
• Use Word to insert, edit and format advanced document elements such as:
  • graphics
  • tables
  • table of contents
  • automatic captions
  • cross-references
  • footnotes
  • many others.
• Use Document Map View to better view the structure of your documents.
• Make improvements to your own documents.

Recommended Prior Experience (Prerequisites)

Participants are expected to have a sound knowledge of and experience with a Windows PC. CLASS Training Word Introduction or proven experience in Word would be an advanctage.

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